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Privacy policy

At Mel Cotton's Sporting Goods we understand that your privacy is important to you. We want your online shopping experience to be safe and enjoyable. That's why we've designed our privacy statement to give you easy access to information about our privacy practices.

Information We Collect

There are several places on our site where we ask you to provide information by filling out and submitting an online form. These areas include:

  • Checkout, where we ask for name, address, e-mail, credit card, and other information needed to complete your order.
  • Mailing list, where we ask for name, address, and e-mail.
  • Contest entries, where we ask for name, address, e-mail, shopping preferences, and activities participated in.

As part of registering at MelCottons.com, we give you the option of saving your credit card information for faster online ordering. Once you've registered, you can click the Account link to edit or delete your personal information. You can be assured that all our customer information is stored in a highly secure environment, and all credit card information is stored in an encrypted format.

When you subscribe to the Mel Cotton's mailing list, we ask you to provide your name, address, and profile information. We use this information to fulfill your request and help ensure that we are sending you the kind of e-mail updates you want to receive.

In order to make improvements in the way we communicate and interact with our customers, we may gather information that shows how customers, in aggregate, access and use our site. For example, we might do research to determine which parts of the site are accessed most frequently.

Information We Do Not Collect

When you visit MelCottons.com, we do not collect your name, e-mail address, or any other personal information unless you provide it to us. We do not follow your browsing paths outside of MelCottons.com.

How We Use the Information We Collect

Mel Cotton's Sporting Goods has a strong tradition of being the leader in customer service in the SF Bay Area. At MelCottons.com, our goal is to carry on this tradition. Part of achieving this goal involves analyzing customer information in aggregate – we collect information about thousands of site visits and analyze it as a whole. This kind of study involves looking for trends among many visitors rather than analyzing information about any individual customer.

Cookies A cookie is a small file stored on your computer by a Web site to give you a unique ID. Cookies help make it easier for you to use our site. A cookie generated by our site contains a numeric ID that, for example, allows you to retrieve your shopping cart on a return visit. We also use cookies to help us measure the success of our marketing efforts, so that we can better understand how to reach our customers. In keeping with our policy, we analyze data gathered via cookies only in aggregate, not at the individual customer level.

How We Use E-mail After you place an order with MelCottons.com, you will receive an e-mail confirmation and, in most cases, an e-mail with package tracking information. You will receive these e-mails only if you have provided your e-mail address during checkout or when registering.

We send our e-mail updates on sales and products to subscribers and occasionally to other customers who we think might be interested in learning about sales and special events at our site. Unsubscribe instructions are included with each e-mail update.

We will never sell e-mail addresses to other companies. MelCottons.com will not share, sell, or trade information collected in surveys. We do not release credit card or financial information for use by other companies, except for the purpose of credit card processing. For privacy purposes, all information relating to our customers is stored on a highly secure server, and all credit card information is stored in an encrypted format. (See Online Security for details)

We do use e-mails as a means of feedback with our customers, and we encourage you to contact us with your questions or comments. We read every e-mail we receive.

Links to Other Sites We provide links to other sites we think you'll enjoy. These sites operate independent of Mel Cotton's Sporting Goods and have their own privacy and security policies. We encourage you to review these policies when you visit other sites.

If you have any questions regarding this privacy statement, feel free to contact us.

©2010 Mel Cotton's Sporting Goods, ALL RIGHTS RESERVED.